Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-headlamp-assist-calibration.dentrepair-talk.com (hereafter referred to as “Mercedes Headlamp Assist Calibration,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://mercedes-headlamp-assist-calibration.dentrepair-talk.com
  2. Any mobile or desktop applications associated with our services
  3. Online services and products offered by Mercedes Headlamp Assist Calibration
  4. Interactions between our users, authorized representatives, and our support team.

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications, access our services, or engage with our website as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: User names, email addresses, and passwords required for account creation and login.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction records used for processing payments.
  3. Financial Information: Banking information, if provided, for direct debit or credit arrangements.
  4. Purchase Information: Details of products or services bought from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data for device recognition.
  6. Location Data: GPS coordinates and location-based services data to provide location-specific services.
  7. Feedback: User reviews, ratings, and comments provided on our platform or through surveys.
  8. Social Media Information: Username, profile picture, and any other information shared when interacting with our social media accounts.
  9. Product Information: Details about products viewed, added to a cart, or purchased, including product IDs and specifications.

We gather this data in several ways:

  • User input forms on our website or apps
  • Automated tracking technologies, such as cookies, pixels, and log files
  • Third-party services that provide us with aggregated or de-identified data for marketing or analytics purposes

Cookies

We use cookies to enhance your experience on our site and for analytical purposes. Cookies are small text files stored in your browser that help us:

  1. Strictly Necessary: Ensure the basic functions of our website, like login sessions.
  2. Preferences: Remember user preferences, such as language settings.
  3. Analytics: Track aggregate data about website usage to improve performance and enhance user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period as required by law or to protect our legitimate business interests. Once the retention period expires or upon request for deletion, we will securely delete or anonymize your personal data.

Security Measures

Mercedes Headlamp Assist Calibration implements robust security measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to our systems
  • Training for our staff on data protection best practices

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are directed at adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the use or processing of your personal data under specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes, including direct marketing.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at:

Email: [email protected]

Changes to Policy

Mercedes Headlamp Assist Calibration reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date, and we encourage you to review it periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about our data practices, please reach out to us:

Email: [email protected]
Mail: Mercedes Headlamp Assist Calibration, Privacy Team, [Address]